Thread "The duck's 12 step program. Post here if you found a bug/design error." in forum "Comic Talk and General Discussion *"

Posted at 2:03AM, Mar. 8, 2014

I don't mean to say anything is anyone's fault. Because it's not

Unfortunately it's the reality we find ourselves in. Unique file names for new uploads are the only way around it that normal people like you or I have available to us.

If you or anyone knows anyone trustworthy who knows their way around Python, the bare bones server system on Linode where our main server is hosted, and the right configurations of amazon image servers, then we can give them the credentials and they can put the right settings in to fix it.

For myself, I try and discover what new problems affect this site, I try and come up with solutions and ways around the porblems so that things will still work as normal while we wait for other fixes. Then I try and try to get people to fix things that I can't.

—————–

-I am also totally open to anyone taking over this job from me, as long as they're commited to the site, will respect people's comics and privacy, will stick with this place, and are polite and not a mean cotrol freak then I'd welcome them to it.
I know my limitations, I'd love this place to be managed by someone who is more computer litterate than I.

Posted at 10:03AM, Mar. 8, 2014

Gunwallace wrote:
Perhaps a clear warning somewhere about this problem might not be a bad idea?

This seems like a good idea. Oz, is there any way we can edit the text on the "add a comic page" section to insert a warning about this?

It might also be a good idea to make a list of known bugs and their fixes. That won't prevent things like this from happening, but it will make it easier for users to fix things without waiting for a reply here.

Gunwallace, Oz definitely didn't mean to imply that this is your fault. But he's running the site (with a little bit of help from myself and a few others) entirely as a labour of love at this point, and it's frustrating for all of us not to be able to do anything about the bugs. All we can offer is workarounds at this point. :(

Posted at 12:03PM, Mar. 9, 2014

Yeah, I get that. I'll try to find some time to repair my pages in the future, but it's still a lot of pages.

Posted at 9:03AM, Mar. 11, 2014

Gunwallce- You said only the most recent uploads were affected though?
You shouldn't have to edit the rest of your archives then, only pages uploaded since DD came back online?

I have access now to all the files myself. I tried looking for the spot where I can add a note about unique page names but I can't spot it yet! :(

All the pages are made up of about 5 or more PHP files each, it's a real nightmare… Like a single form like "add_Page" has all different parts for NO REASON!
It's not like pages are split up into different PHP files so they can all share comon parts, no, EACH page ins split up itself…WHY???????????

Wwwwwwwhhhhhhhhhhhhyyyyyyyyyy????????????? T_T

Posted at 1:03PM, Mar. 11, 2014

ozoneocean wrote:
It's not like pages are split up into different PHP files so they can all share comon parts, no, EACH page ins split up itself…WHY???????????

Wwwwwwwhhhhhhhhhhhhyyyyyyyyyy????????????? T_T

Quite simple really. To make it take longer for things to load and to make everything harder to fix. Actually it all being seperate probably means it was done piecemeal with a view towards cleaning everything up in a later edit, which never happened.

It would be helpful if there was a list of most frequent bugs and the easiest ways around them.

Like recommending each comic page have a unique name,
that if you want to have a page show up on update lists, update it that day
and so on. Oh and avoid trying to upload pages at 0400 Eastern Daylight time as that is when the server updates to the next day since that is 0000 Pacific Standard Time. Run into that twice while doing early morning updates. Then I realized the default time for the site is Pacific Standard time. That and when the site closed down on me the site drop down calendar said March 9 and when it came back it said March 10.

Posted at 7:03AM, Mar. 12, 2014

Just wanted to say, the site seems to be running a lot faster today! (well, the forum's still sluggish)

It probably won't last, but it was nice to be able to use the site like (almost) normal for a little while.

Posted at 8:03AM, Mar. 12, 2014

That's because I reboot the linode server twice a day pretty much now and I know how to restart the apache server now as well as I'm restarting that once a day too.

Posted at 12:03PM, Mar. 12, 2014

ozoneocean wrote:
That's because I reboot the linode server twice a day pretty much now and I know how to restart the apache server now as well as I'm restarting that once a day too.

I'm not sure you are kicking it hard enough.

Posted at 5:03PM, Mar. 12, 2014

ozoneoceanwrote:
All the pages are made up of about 5 or more PHP files each, it's a real nightmare… Like a single form like “add_Page” has all different parts for NO REASON!
It's not like pages are split up into different PHP files so they can all share comon parts, no, EACH page ins split up itself…WHY???????????

Wwwwwwwhhhhhhhhhhhhyyyyyyyyyy????????????? T_T

Haha, that is so terrible and so completely unsurprising. XD

Posted at 3:03AM, Mar. 14, 2014

Te upload thing… happening again.

Posted at 5:03AM, Mar. 14, 2014

That's all your seem to post these days? :)
I've rebooted the site a few times today and restarted to apache server so it shouldn't be happening. I will reboot it again now.

Posted at 11:03PM, Mar. 18, 2014

Have a different upload problem… slightly.
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@theduckwebcomics.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.

Apache/2.2.14 (Ubuntu) Server at www.theduckwebcomics.com Port 80
The joys.

Posted at 12:03AM, Mar. 19, 2014

Same issue as the above, 500 internal server error when trying to upload. Related?

Posted at 1:03AM, Mar. 19, 2014

I've restarted the apache server and rebooted the system right this second! Please tell me that it's made some difference?

Posted at 1:03AM, Mar. 19, 2014

Uploading a test page worked for me with no errors just now.

Posted at 11:03PM, Mar. 25, 2014

I have updated Lite bites and BASO, but cannot update Equivocate for some reason.

Posted at 12:03AM, Mar. 26, 2014

Well I've just now done another reeboot and also a restart of the apache server. That usually fixes things.

Posted at 8:04AM, Apr. 1, 2014

Ozone, I sent you a PQ regarding a DD member who's having some account issues.

Posted at 9:04AM, Apr. 1, 2014

All dealt with. Thanks for informing me, I don't check my PQs very often because there are too many and they tend to crash the site.
and I'm really afraid to delete them for the same reason.

Posted at 11:04AM, Apr. 3, 2014

I dont knoe if this has been reported before, but I am unable to ad links to my comics, I go to the edit/links and when I click add it gives me an error 500, also when I try to ad links to the descriptions of individual entries it also gives me an error.

Posted at 7:04PM, Apr. 7, 2014

Hi Flinto
I do not know the reason for this issue or weather everyone has it the same way…
Author notes are a good way to post links and things. I do not know how to fix the link issue at all.

Posted at 9:06AM, Jun. 27, 2014

Gunwallace wrote:
Older chapters of Character Development have been randomly replaced by copies of the current chapter's pages. As the comic is over 1000 pages long I have very little interest in checking all of them and replaqcing them, especially since it ay just happen again. Is anyone else having problems like this or is it just me?

Just noticed I have the same issue. It replaces pages of two chapters ago. Strange bug…

Posted at 5:06PM, Jun. 27, 2014

Hi absin. The fix there is to give all new pages unique names.

Posted at 12:06PM, Jun. 29, 2014

I can't get the main page to load like at all right now, somethin' goin' on? Comics all come up fine at the usual speed, I figured whole site crashed until I took a direct link to them and the forum.

Posted at 7:06PM, Jun. 29, 2014

It may have been that loser spammer who was messing up our forums just now. -_-